Community Services

The Wake County Public School System (WCPSS) and Community Services (CS) take your privacy very seriously. The following delineates our policy on the maintenance of your privacy and information we collect.

What this Policy Covers

This Privacy Policy covers how WCPSS and the Community Services department handles any Information that we collect or receive about you or your business (herein referred to as "Information").

This Information includes, but is not limited to, personally identifiable or business-specific information such as name, phone number, email address, social security number, or federal ID numbers.

This Privacy Policy does not cover the practices of companies or individuals not under the control or employ of WCPSS.

Collection and Use of Information

Any time you register with one of the services provided on this website, Community Services collects Information such as your name, address, email address, phone numbers, and in some cases social security numbers or business information.

Community Services also archives Information about your transactions with Community Schools programs, including dates, amounts, payment type, and other necessary transaction Information.

We do not transmit, collect, or store Credit Card numbers of any transactions.

Community Services uses this Information to provide a custom tailored environment and convenient access to certain services and functions of the website, to plan and improve future services, to contact our customers or conduct usage research, and to provide usage reporting for internal use.

Though we reserve the right to send you communications such as administrative notices and payment reminders without providing an opt-out feature, any advertisements, newletters, or other mass communications will be provided as Opt-In services.

Information Sharing & Disclosure

WCPSS and Community Services does not share, rent, or sell Information with other people or businesses except to provide products or services you have expressly requested. The only exceptions to this policy are:

Cookies

The Community Services web site may set and access cookies on your computer for the purposes of maintaining an optimal user experience while browsing the site. Should you disable cookies in your browser, some features of this web site may not work properly. Cookies set by the Community Services web site will not use personally identifiable information.

Account Deletion

At any time, you may choose to delete any accounts you may have registered with Community Services. Doing so will remove personal Information from our databases. However, some Information will be retained in our archives, for purposes of financial records and reporting, and annonymous usage reporting.

Security & Confidentiality

WCPSS maintains physical and electronic safeguards on all databases that are maintained by Community Services. Your accounts are password protected for your security. Where possible, WCPSS uses SSL encryption to ensure secure transmission of data.

Any Information collected by Community Services is accessible only to employees who have a reasonable need to access the Information in order to do their jobs.